Issue:
A customer/integrator need to export video from the AI NVR.
Resolution:
- Right-click Internet Explorer and run as administrator.
- Login to the AI NVR with your credentials.
- Click the Playback icon.
- Click on a channel on the left to populate the view.
- Drag the timeline to the event you want to export.
- Click the Backup icon above the timeline. The scissor icon will turn blue.
- Click and drag the timeline to the end of the event. It should turn yellow.
- Click the Backup icon again. The below window will populate. Click Save.
- Click the Download button on the upper right to view the progress.
- By default, all exported videos are saved to the below directory. This can be changed by going to Settings > Local > Download Config.
C:\Users\Public\Documents
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