Dara Kim

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Activity overview

Latest activity by Dara Kim
  • Dara Kim created an article,

    What size straps does the AV-PMA-W pole mount adapter come with?

    The AV-PMA-W pole mount adapter comes with two sets of straps. (2) 7” (2) 3”

  • Dara Kim created an article,

    ConteraCMR: Configuring a camera health alert

    Issue: Camera offline notifications need to be set up. Resolution: Log in to web services. Click Alerts > Alert Rules > Add New Rule. Click Health then click Next. Name the alert and click Create...

  • Dara Kim created an article,

    Contera Health Alerts

    Health and Storage Retention Alerts Health and Storage Retention Alerts help identify when something is affecting the ability of hardware to capture or record video. The five types of health alerts...

  • Dara Kim created an article,

    Contera IP Fisheye (AV12CFE-250) integration with Milestone

    Issue: A plugin is required to dewarp the AV12CFE-250. Environment: AV12CFE-250 v66101Milestone XProtect 2023 R2   Resolution: Download the attachment (milestone_plug_in_tool_dewarp.zip) at the e...

  • Dara Kim created an article,

    AV05CID-200: Audio Setup

    Issue: Camera audio needs to be setup. Environment: AV02CID-200AV02CLD-200AV05CID-200AV05CLD-200Note: Audio plugs (Red and Green) on the camera are 3.5 mm plugs (1/8" mono plug) and not RCA plugs. ...

  • Dara Kim created an article,

    Digital Watchdog (DW): Adding an Omni LX

    Issue: The customer needs to add an Omni LX to DW.Note: Adding as RTSP will use 1 license per channel.   Resolution: From the camera webpage, configure motion and confirm the motion blocks (green)...

  • Dara Kim created an article,

    ConteraVMS: Adding Dahua cameras

    Issue: The customer/integrator is having trouble adding Dahua cameras to Contera.   Resolution: From the Dahua camera webpage: Click Setting > Camera > Video. Under Main Stream, set Encode Mode t...

  • Dara Kim created an article,

    SMTP setup

    Issue: SMTP notifications need to be received when motion is detected. Environment: AV02CID-200 v65360.9 Gmail account Resolution: Setup an App Password on the Gmail account: https://support.g...

  • Dara Kim created an article,

    ConteraCMR: Troubleshooting Recorder Connections

    Below are the URLs needed to verify ConteraWS connections are possible. These URLs can be used to verify that firewall and front-end security devices are set up correctly for the recorder to connec...

  • Dara Kim created an article,

    ConteraVMS: Adding Hikvision cameras

    Issue: The customer/integrator is having trouble adding Hikvision cameras to Contera. NOTE: H.265 streams are not supported by Contera. Resolution: From the Hikvision camera webpage: Click Network...