ConteraVMS: What functions are lost once a ConteraWS subscription expires?

Issue:

Users are provided a 1 year subscription to ConteraWS when they purchase equipment. They need to know what functionality will be lost after the subscription expires.

Resolution:

If a subscription is not renewed, the below functionality will be lost. The below bullets are how users would need to perform these functions.

1. Centralized User Management
   • Any users that were previously created with ConteraWS will immediately loose access.
   • Users and roles must be manually created on each system.
2. Contera Mobile
   • ConteraWS accounts will no longer have access to their systems.
   • Port forwarding will need to be setup. Click here.
3. Health Monitoring
   • Users will need to go to Setup > General Configuration > Cameras and verify devices are recording.
   • Users will need to physically check the front of the unit for any failed (red) HDD's.
   • Users will need to go to Setup > General Configuration > System Settings > Storage to verify the volume is recording.
4. Alerts and Reports
   • Macros will need to be created for alerts (i.e. when Motion is detected in the camera a relay will trigger). 
     • You will need to go into the cameras web page and specify what happens when a relay occurs.
     • Not all camera relays support an SMTP function. Verify with your specific camera that this function is supported.
   • Users will need to parse through the data manually by going to Setup > Tools / Logs > Log Files.
5. Single Sign On
   • Individual user accounts must be created on each system.
6. Clip Sharing
   • Users will need to login and export video using a thick (ConteraVMS installed on a PC) or thin client (web based). It will need to be copied to a USB and provided to relevant authorities.