ConteraVMS: Thick client installation

Issue:

The ConteraVMS thick client needs to be installed on a customer's workstation.

Resolution:

Download the ConteraVMS Thick Client here: https://sales.arecontvision.com/software.php

Note: The thick client requires a Windows x64 bit OS.

1. Right click on the installer and select Run as Admin. Click Yes if prompted by UAC.
2. Accept the license agreement and click Next.
   
   
   
   
3. Click Install.
   • If this is an upgrade you can choose to wipe out all settings by putting a check mark next to Perform a clean installation.
     
     
     
     
4. Click Close.
5. Login with [Username: admin Password: 1234]
   • Note: This is a local account on the workstation used to initially configure the client. This is not the login you will use for viewing the video.
   • Note: If you log in with your conteraWS account, your site will load automatically.  
     
     
     
     
6. Enter a new password and click Save.
   
   
   
   
7. Click Setup.
   
   
   
   
8. Provide a name for the server and the IP address. Click Save then click Close.
   • If you want the system to automatically connect you can supply the username and password provided by your ConteraWS Administrator under Authentication. 
   • If no ConteraWS is used, Enter the "Client" IP address from the ConteraCMR.
   • Port 80 and 443 must be open. 
     
     
     
     
9. Double click the server and enter the username and password provided by your ConteraWS Administrator. Click Login.
   
   
   
   
10. Click on a camera to populate the view.