Note: Ensure all cameras and software are at current revisions.
Issue:
The frame rate that is set in the camera web interface does not match what is being displayed in a third party VMS.
Resolution:
- Disconnect the camera from the VMS.
- Download and install VLC.
- Click Media > Open Network stream.
- Type in the RTSP stream of your camera.
- Click Convert.
- Click Browse and specify a location to save the video.
- Click Save then click Start.
- Let it run for 30 seconds to a minute. You should see the counter in the lower left increment.
- Click Stop.
- There are 2 ways to verify the FPS from this point.
- Option 1
- Right click on the camera and select Properties.
- Click the Details tab.
- Option 2
- Open the file in VLC.
- Click Tools > Codec information.
- Option 1
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