Best Practices:
Ensure that when importing a config file, the config version is equal or lower than the version currently running on the NVR.
Importing a config from a newer version into older software has the potential to cause instability as with each Major version, database formats may change and not import correctly.
Issue:
- A ConteraVMS has been set up and a backup consisting of all changes needs to be made.
- Camera licenses got corrupted.
Resolution:
Export: This function exports configuration settings from this recorder to a file. This file can be imported later to restore the saved settings. It must be restored to the same version the unit was when it was taken.
- Login to the ConteraVMS.
- Click Setup > General Configuration > System Settings > General Settings > Export. You can export it to the local PC or export it to ConteraWS.
- Save the file to your workstation.
- Note: It is recommended to include the software revision of the ConteraVMS in the filename.
Import: This function imports configuration settings from a file. This will modify the current configuration settings to match those in the file. The server version must match the backup version taken (i.e. you cannot restore a 2.1.x backup to a 2.6.x unit).
- Login to the ConteraVMS.
- Click Setup > General Configuration > System Settings > General Settings
- Under Import you have 2 options.
- Complete Restore - Use this option when restoring to the same recorder or a replacement recorder.
- Partial Restore - Use this option when using this configuration file as a template for other recorders. Unique Camera Identifiers will not be copied.
- Click Select Import File and browse to the location of your backup. Click Import to begin the process.
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