Dara Kim
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Articles
Recent activity by Dara Kim-
ConteraVMS: Adding Hikvision cameras
Issue: The customer/integrator is having trouble adding Hikvision cameras to Contera. NOTE: H.265 streams are not supported by Contera. Resolution: From the Hikvision camera webpage: Click Network...
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CohuHD: AI NVR Smart Search
Issue: A customer/integrator needs to know how to use the Smart Search function. Resolution: Launch Google Chrome or Mozilla Firefox. Login to the AI NVR with your credentials. Click AI Recognitio...
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CohuHD: AI NVR Video Export
Issue: A customer/integrator need to export video from the AI NVR. Resolution: Right-click Internet Explorer and run as administrator. Login to the AI NVR with your credentials. Click the Playback...
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CohuHD: AI NVR Playback
Issue: A customer/integrator needs to know how to playback video. Resolution: Login to the AI NVR with your credentials. Click the Playback icon. Click the appropriate channels to populate the vie...
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ConteraNVR (Linux) hangs at 99%
Issue: The unit hangs at 99% on boot up. Environment: NVR's that shipped with 2.3.0 or 2.3.1 Resolution: Download the patch file attached at the end of this article and copy it to a USB drive. Dis...
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Web page shows rolling lines on some sensors
Issue: The web page shows rolling lines in the video as shown below. It is difficult to see in a screenshot but has been highlighted. The web page will clearly show this rolling effect. Resolution:...
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Exacq: Contera Onvif Driver Integration
Issue: Contera cameras will be stuck on "Connecting". Customers using Contera series cameras may be requested by Exacq technical support to downgrade the firmware to an older release. Downgrading ...
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CohuHD: AI NVR Quick Start Guide
Important: The thermal camera must already be set up per this article: Thermographic Systems: First Time Setup The wizard will quit after approximately 3 minutes of inactivity. The NVR will be on ...
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ConteraCMR is beeping and needs to be muted.
Environment: Contera Compact NVR Server ( raid card must be present) Contera High-Performance NVR ( raid card must be present) Issue: The unit is beeping and needs to be silenced. The most likely...
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ConteraVMS: AV08ZMV-300 needs to be set at 60FPS
Issue: The AV08ZMV-300 is only displaying 30FPS. Resolution: From the camera web page, enable binning in day and night mode. From the ConteraNVR click Setup > Cameras > Add Cameras. Put a checkm...