Juan Ramirez

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Recent activity by Juan Ramirez Recent activity Votes
  • AV2017xDN-xx | How to manually focus lens

    Environment: AV12176DN-NL AV12176DN-28 AV12176DN-08 AV20175DN-NL AV20175DN-28 AV20175DN-08 Procedure: Focusing the Cameras Open a live view of the camera from your web browser Loosen the lens lo...

  • Contera Dome series | Image is distorted

    Environment: Dome series  AV02CID-100/200 AV02CLD-200 Issue: The image at night is distorted  Problem: The bubble is dirty (dusty environment, installation) The bubble is scratched from (install...

  • Thermal | How to change the ip address.

    Environment:  3212-2000 3212-2001 Tools v1.5_980 (provided below)  Purpose: Change IP address went camera is a different network scheme Change IP address connecting directly to the camera Optio...

  • Contera VMS : How to Activate Camera Recording Licenses

    Issue: No camera license displaying in the setup menu.  Appling a camera upgrade license. Environment: Contera NVR Appliance Contera NVR Server ConteraVMS Channel Recording license (One per came...

  • ConteraCMR High Performance NVR Setup

    Environment: AV-CSHPXxxT AV-CSHPXxxTR  ConteraWS Channel Recording license (One per camera is needed ) (AV-CST1/AV-CPM1/AV-CPR1)  Setup process:   Network information: Remote Communication - Port...

  • Central Management Server (CMS): How adjust the Threshold for temperature captured

    Issue: Temperature Capture is Display too High or low. Environment: Central Management Server (CMS) To change the threshold for temperature reading Click on the Plus symbol to get to the "Main Men...

  • AV-800/AV-1600 NVR Network ports (Discontinued)

    Network communication Ports: Default: The HTTP port is 80 The streaming port is 9877 (port forward for WAN)  RTSP video port 554 ( advance mode camera setting )  Port of the FTP server is 21 SMTP ...

  • Surround Video Omni Series : How to change the lens

    Issue: The lens needs to be removed on the -NL models when sending the camera in for an RMA. The lens must be changed to a different size. Environment: AV20175DN-XX AV12176DN-XX Procedure: Rem...

  • ConteraVMS: Contera Server application opens to IIS windows

    Issue:  Contera Server application opens to IIS windows Environment:  Contera VMS on windows (OS) Procedure: When the Contera Server application on the desktop directs you to IIS windows, refer to...

  • ConteraWS: How to verify ConteraWS (Web Service) is active.

    Issue: Not able to log into the Contera WS  No Contera WS license has been purchase The Contera WS has not been registered Environment: ConteraVMS Procedure: On the front console, Click on the "...