Juan Ramirez

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Articles

Recent activity by Juan Ramirez Recent activity Votes
  • OMNI | Black/purple image is displayed in the webpage

    Environment Omni Gen 1 Omni Gen 2  AVxxxxx-NL (No Lens) Symptom: Black image is seen on the camera webpage. AV12176DN-NL Issue: No lens has been attached:                                         ...

  • ContreraCMR | How do I fix "Unable to Obtain Stream" and "Unable to Record" errors?

    Environment:  Contera CMR  1st Issue: "Unable to Obtain Stream" Error The "Unable to obtain stream" and "Unable to record" errors are generic and may require a few different steps to find the root ...

  • AV0xCLD-100 | How to factory default

    Issue: Forgotten Password  Hardware/software Environment: AV05CLD-100 AV02CLD-100 Procedure: Reset to Factory Default Press and hold the reset button for 2 to 5 seconds, then release the res...

  • How to factory default a ConteraIP Omni LX

    Issue: Forgotten Password  Hardware/software Environment: Omni G5 AV20576DN-xx Procedure: Reset to Factory Default While the camera is powered on, Press and hold the reset button for 2 to 5 s...

  • ConteraCMR | How to configure Bandwidth Management

    Environment: Contera NVR Appliance Contera Micro NVR Server Contera NVR Server Contera High-Performance NVR Server What is Bandwidth Management on your Contera recorder? Bandwidth management in t...

  • Micro Dome Duo | How to rotate the image

    Environment: AV665xDN-xx AV10655xDN-xx MegaPixel  Procedure: Go to the camera web page Select "Setting" Select the channel you wish to rotate the image. Select the position needed from the "Rota...

  • AV NVR | How to playback video

    Environment:  AV-800 AV-1600 AV-NVR Purpose: Instant playback  Alarm playback  Instant Playback: While viewing the camera live Click the "Instant Playback" icon Select time by dragging the cur...

  • ConteraIP Bullet Series | How to adjust the bracket

    Environment: AV5426PMIR-S Security L-Key  Procedure: Use the supplied security L-key to adjust the bracket to the appropriate position. The bracket with 3axes enable easy installation in any loc...

  • ConteraCMR | Add additional storage

    Environment: Appliance NVR Micro NVR server Compact NVR server  High-Performance NVR Server  ConteraCMR serial number needed for model Identification: The model number of the recorder The serial...

  • MegaDome 2 | How to manually adjust lens

    Environment: Manual Lens AV1255DN AV2255DN AV2556DN  AV3255DN AV3256DN AV5255DN Procedure: Adjusting the Remote Focus and Remote Zoom Using Security L-key, loosen the four (4) screws securing th...