Dara Kim
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Articles
Recent activity by Dara Kim-
Digital Watchdog (DW): IP Camera Firmware Compatibility
Issue: Digital Watchdog (DW) will only support Arecont Vision firmware version 65208. Resolution: Arecont Vision cameras will need to either be upgraded or downgraded to this revision. Related Arti...
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Arecont Vision Spare Parts
Issue: A centralized location of spare parts is needed. Resolution: The is a compilation of part numbers that have been requested at one point in time or another. MB-BUBBLE - Clear bubble for Mega...
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exacqVision: How to configure audio sources
Issue: A customer is demo'ing Arecont Vision cameras and questioning the audio capabilities within exacqVision (i.e. AV12CPD-236). Environment: exacqVision v19.12.4AV12CPD-236 v37101 Resolution: U...
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exacqVision: Cameras display "Video Loss" periodically
Issue: Multiple sites have called in reporting this issue. The Live Page will periodically display the cameras with a red border with the message Video Loss. An example is shown below. Environment...
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exacqVision: How to add a camera using ONVIF
Environment: exacqVision Client version 19.12.4.0exacqVision Server version 19.12.4.0AV12CPD-236 version version 37101 Issue: An Arecont Vision camera (i.e. AV12CPD-236) needs to be added to an exa...
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How to setup presets with ExacqVision
Issue: An AV5245DN-01-D-LG v65262 is integrated with ExacqVision v19.12.4.0 and presets need to be set up. Resolution: Click Setup. Select the camera. Click the Digital PTZ/Fisheye tab. Click Enab...
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ConteraVMS: Documentation
The official ConteraVMS documents are now located at: https://sales.arecontvision.com/manuals.php
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ConteraVMS: Spot Monitor Requirements
Overview: Spot Monitor can be downloaded here: https://sales.arecontvision.com/software.php Spot monitor is a standalone Windows only application that supports up to two monitors and ConteraWS sing...
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Salient Complete View 20/20: How to add a Contera camera
Prerequisites: Salient Complete View 20/20 version 4.8.2.3 with an AV02CID-100 Salient Complete View 20/20 version 5.0.2.47 with an AV12CPD-236 version 37101 Issue: The customer has a new camera ...
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An Arecont Vision camera is stuck in black and white
Issue: A camera is stuck in black and white during the day. Resolution: Verify the camera is the current firmware version. Adjust the Toggle Guard - This adjusts the level of brightness required t...