Dara Kim
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Articles
Recent activity by Dara Kim-
AV2225PMIR Pigtail Pinout
Issue: The connector is corroded or damaged and needs to be replaced. Resolution: The pigtail uses a standard pinout as shown below.
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Salient: Arecont Vision cameras stop responding to pings when added to the VMS
Issue: Arecont Vision cameras stop functioning as soon as they are added to Salient v5.3.0.71 Environment: Salient 5.3.0.71 AV12276DN 65215 AV20275DN 65215 Resolution: Contact Arecont Vision t...
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Where can I find the MAC address on AV cameras?
The MAC address is on a black and silver label at this location.
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Contera IP Microdome: How to setup audio
Important Notes: Consult with your local/regional agencies regarding audio recording laws specific to your area. Issue: Audio needs to be set up on a Contera IP Microdome. Physical Setup: The e...
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Costar Utility: Password Reset
Issue: AVIP Utility does not show the camera being password-protected even though the web page prompts for a login. Resolution: NOTE: The reset operation resets the password and call camera setting...
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Costar Utility: Install and Uninstall
Issue: Costar Utility needs to be installed or uninstalled. Resolution: Install: Install CostarUtility as an administrator. If a UAC prompt appears, click Yes. Click Install. Accept the license ag...
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Contera EX: Does the overlay populate in ConteraVMS?
Issue: The integrator is questioning if the overlay with the People Counter populates on ConteraVMS. Environment: AV5456PMIR-S v71501ConteraVMS v2.2.3.4 Resolution: No, they do not.
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End of Life/Discontinued Products
Below are end of life products. Components from the suppliers have been discontinued and no longer available for future builds. There will not be any firmware updates for these devices. Cameras: ...
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ConteraVMS: How to view when a ConteraWS subscription will end or has Expired
Issue: The Contera administrator has received a message stating one of their sites is nearing the end of their ConteraWS subscription and wants to check the status of their remaining sites. The C...
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Do Arecont Vision Mega series cameras support SNMP traps?
Issue: An integrator needs to know if the Mega series cameras support SNMP traps. Resolution: No, they do not.