Dara Kim
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Recent activity by Dara Kim-
AV Firmware Updates
Instructions: Click the link next to the camera. Click the specific file you need then click Download, or click Download Folder to download everything. Use the appropriate tool (Firmware Loader or ...
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What size straps does the AV-PMA-W pole mount adapter come with?
The AV-PMA-W pole mount adapter comes with two sets of straps. (2) 7” (2) 3”
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ConteraCMR: Configuring a camera health alert
Issue: Camera offline notifications need to be set up. Resolution: Log in to web services. Click Alerts > Alert Rules > Add New Rule. Click Health then click Next. Name the alert and click Create...
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Contera Health Alerts
Health and Storage Retention Alerts Health and Storage Retention Alerts help identify when something is affecting the ability of hardware to capture or record video. The five types of health alerts...
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Contera IP Fisheye (AV12CFE-250) integration with Milestone
Issue: A plugin is required to dewarp the AV12CFE-250. Environment: AV12CFE-250 v66101Milestone XProtect 2023 R2 Resolution: Download the attachment (milestone_plug_in_tool_dewarp.zip) at the e...
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AV05CID-200: Audio Setup
Issue: Camera audio needs to be setup. Environment: AV02CID-200AV02CLD-200AV05CID-200AV05CLD-200Note: Audio plugs (Red and Green) on the camera are 3.5 mm plugs (1/8" mono plug) and not RCA plugs. ...
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SMTP setup
Issue: SMTP notifications need to be received when motion is detected. Environment: AV02CID-200 v65360.9 Gmail account Resolution: Setup an App Password on the Gmail account: https://support.g...
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Default Passwords for Arecont Vision Cameras
Issue: The integrator or customer does not know the default login for the camera. Resolution: Arecont Vision cameras at version 65215 or lower do not have passwords set by default. Arecont Visio...
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AV2246PM-D-LG: Not able to zoom in/out or focus properly
Issue: The camera is slow to respond and will not zoom in/out or focus properly. Resolution: Verify the NIC on the PC being used is connecting at 100MB Full Duplex. We have had reports where it is ...
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ConteraCMR: How to perform a system recovery using the local Linux OS Recovery Partition
Issue: The unit must be completely reset to factory defaults. Services do not start on reboot. The local password has been forgotten. Resolution: With a monitor and keyboard setup, reboot the un...