Hung Phan

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Recent activity by Hung Phan Recent activity Votes

    There are four different PoE types: Type 1, Type 2, Type 3, and Type 4. We can categorize such types based on a variety of features, such as the standard they use, their port power, and the devices...

  • How to connect to RTSP streams on Contera cameras

    Click HERE for the API documentation. You will need to use VLC to open a network stream (Media > Open Network Stream). Download VLC from HERE. Log in to the camera web page and click Video & Audio...

  • CAT5e versus CAT6: Features and Functionality

    CAT5e vs. CAT6 Bandwidth Both CAT5e and CAT6 can handle speeds of up to 1000 Mbps, or a Gigabit per second. This is more than sufficient for the speed of by far the most internet connections. The c...

  • Contera Single Sensor: How to an Obtain/Apply Analytic License

    A customer needs to obtain a license in order to enable the Advanced Analytic Features of the ConteraIP EX cameras. Create a MacAddressesFile.txt: Download and install the latest version of AV IP ...

  • ConteraCMR: How to reset the admin password

    Issue: The local administrator has forgotten their admin password. Resolution: The End User needs to log into the NVR locally using the following credentials: Username: resetpasswd Password: rese...

  • AV RS/RSIR: How to Apply Analytic License

    Issue:  The AV RS and RSIR cameras come with the Standard Analytics Suite, if Advance Features are needed you must purchase a license and apply it to the camera in order to enable the feature set. ...

  • AV32576RSIR/AV20576RSIR: Power Issues

    Issue:  The Contera RSIR camera is not powering up properly while connected to the switch with the inline POE injector.  Resolution:  You can turn off Power negotiation on the Network Switch Port O...

  • Contera FW 65432 Upgrade Requires an Intermediate File

    When upgrading any Multisensor Contera Camera to FW version 65432 from version 65431, will require an Intermediate FW update prior.    The following Error Code is displayed when failing to upgrade ...

  • Contera VMS: How to Convert a Multisensor Device from a Single Channel to a Native Multi-Sensor/Encoder Integration

    NOTE: If any multi-sensor devices were added as a single channel ONVIF device before updating to OWS Server Software version 2.6, the device may display the same video on all sensors. To change a m...

  • AV02CID-200 PTZ Function: Greyed Out When Adding to XDI Recorder with AV Costar Protocol

    Tech Alert:  AV02CID-200 will show the PTZ function grayed out when added to the XDI Recorder with AV Costar Protocol.  This is a limitation and known functionality when integrating with XDI.