Arecont 180* view cameras

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Tommy Tran

• August 19, 2022 15:38

We have few of 180* view cameras run on the Nextiva platform and recording on Nexsan server, somehow all of them give us a very bad quality of image/video. 
1. Bad cameras?
2. Setting messed up?
3. Platform issue?
Is factory reset will have... Please help..
Thanks in advance

 

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  Hung Phan

  • August 19, 2022 15:56

  Hello Tommy, 

  Can you please provide direct contact information for assistance? 

  The best way to get Arecont Vision Support is as follows:
  Call us at:1-818-937-0700
  Email us at:support@arecontvision.com 

  Open a Support Ticket at: https://arecontvision.com/support

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  Tommy Tran

  • August 19, 2022 15:58

  (323)244-6629… Thank you…

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  Hung Phan

  • August 19, 2022 15:59

  Hello Tommy, 

  A Ticket has been created and you have been placed into the queue for support, we will be contacting you shortly.  

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  Tommy Tran

  • August 19, 2022 16:02

  Thanks Mr. Phan
  Can you help for better understanding.. found you as a Vietnamese that can very helpful

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  Hung Phan

  • August 19, 2022 16:04

  Tommy, 

  Our team will be in contact very soon, please hold as an Agent will be reaching out to you soon.  

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